How to work well with your IT Teams

How to work well with your IT Teams

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When you have a tech problem, who do you call? That’s right, the IT team. If you need help handling security, or have a user request, these are the people you turn to. Providing support to employees is one of their most important tasks and helps company operations run smoothly. So, why do some IT issues go unresolved?

It all comes down to communication. We’re not quite at the “Minority Report” stage – where problems can be spotted before they happen. So good communication with the IT department is vital for effective resolutions. This course helps identify the difference between good – and not so good – ways of working with your IT team.

By the end of this course, you’ll be able to:

• Explain the importance of your IT team
• Follow best practices to communicate effectively with your IT team
• Identify the difficulties IT teams face, so you have a better understanding of their role

Why take this course?

Working well with your IT team makes life easier for everyone. This course is designed for anyone who may need to call on the services of IT support. You’ll learn about the best ways to communicate effectively with your IT team, the difficulties that IT teams need to deal with, and appreciate the importance of working well with your IT team.

10 mins | SCORM | Takeaway Tasks
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