In order for your business to thrive, one of the main things to ensure is that your product or service functions well consistently. Your teams will need to make sure all the main activities within your company will always be up to specific standards. This is where quality management comes in.
With this course collection, you and your operational managers will understand how to plan for and apply quality control measures. Your teams will also train on Quality Assurance and understand the differences between Quality Control and Quality Assurance, and they will learn about Quality Improvement.