All good leaders know that different situations, and different people, require different approaches. Mike struggling with the printer on his 1st day on the job would simply need clear instructions. But talking to Sal, who heads up the marketing team, about a conflict with a client – well, that would demand a completely different conversation.
Situational leadership is about managing your team using a mixture of 4 different leadership styles. A telling leadership approach usually involves dealing with people who are inexperienced and involves giving advice on how something needs to be done.