Employee Experience: Space, Technology & Culture

Employee Experience: Space, Technology & Culture

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The importance of customer experience is well understood. But what about the experience your employees have while working for your organization? Everything they interact with while at work shapes their experience. The spaces they work in, the tools they use to do their jobs, and the overall culture of your organization all play a part. A positive employee experience boosts job satisfaction and productivity. But any negative experiences can seriously undermine both and threaten your chances of retaining your teams.

Understanding what shapes your employees’ experience will help you make sure they don’t encounter unnecessary obstacles while working. This will improve their overall well-being and help them to focus. It’ll also help you attract and retain employees, so you don’t lose out on working with talented people.

By the end of this course, you’ll be able to:

• Define employee experience
• Explain why space, technology, and culture are the 3 pillars of a successful employee-experience program
• Understand the importance of evaluating touchpoints to keep improving employee experience

Why take this course?

Business leaders, managers, and team leaders all need to understand the importance of space, technology, and culture in employee experience, so they can apply it in their workplace. This course will help you understand why they’re so important and how to improve the employee experience in your organization.

10 mins | SCORM | Takeaway Tasks
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